Shawn helped me to sell my East Van condo recently. It was tenanted and facing a huge upcoming project. Shawn worked well with my tenant, and no issues arose relating to showings and access. They two collaborated well together. Shawn also approached the big project in a way that comforted buyers: he had all of the information and drawings prepared, and demonstrated the buyers the positive side of getting this project completed. Shawn was able to get the property sold within 9 days and for the highest $/sqft in the building’s history. I would definitely recommended him!
The client experience
In their words.
The client experience is at the heart of what we do. Here’s what past clients have to say about working with the West Haven Group.
I worked Steven who initially helped me sell my condo. He did such a fantastic job organizing the marketing and finding and meeting with contractors to help spruce the place up before listing. I barely had to do anything throughout the entire process. Best of all, the sale was very successful and did better than my expectations.
I met Shawn at a showing at one of his listings. I didn’t yet have an agent, and Shawn was personable and very knowledgeable of the market. He was able to provide insight and guidance into home buying process, start to finish. And had a wealth of industry knowledge.
I was lucky enough that Shawn became my realtor after this. He was able to discern what was important to me in a home (from location, features, price point, etc.) and quickly set up several viewings. After each viewing Shawn guided me through further refining what I needed in a home. With this clear vision, he prepared to secure the home I loved, when found, by also having me referred to a mortgage broker (who’s rates beat my own bank, and even shocked the lender I ended up with).
As a first time homebuyer, I would recommend Shawn because he was an effective teacher and made a stressful process seem much more straightforward and structured.
Recently I was involved in two condo sales and a house purchase. I worked with Shawn on each of these transactions. One the two sales, Shawn and his team did a great job on the staging and marketing. The homes looked wonderful and inviting and all of the online and offline marketing pieces looked excellent. One sold in 9 days and the other one sold in 13 days, in a market that wasn’t hot. On the buy side, we worked well together and secured a great house for a good price. As a team, the experience went smoothly and we achieved strong results on each of the three properties.
What can I really say about Shawn Brown. My sister referred me. Shawn had sold her East Van house in 2016 for a record breaking number in the neighborhood. He is personable, professional, extremely hard working and actually just wonderful. We interviewed a number of realtors, and their cut is all the same. Shawn goes way beyond. The videos he created, the 3D floorplan, the immaculate photos, were all far above anything I had seen. Our apartment was sold only days after he started showing it, and before he even hosted an open house. He negotiated a 1 week closing so that we could purchase another property without any bridge financing. And beside all of that, he is a lovely person. I can’t say enough good things. I don’t know why anyone would go with anybody else.
Shawn is an exceptional realtor. He is educated in market trends & negotiations. He truly understands how to dig to the root of what it is needed by his clients and make it a reality. He is active in his process. And…of all of the realtors I’ve had the pleasure of meeting I would say Shawn is of the most honest, trustworthy, and reliable.
Shawn assisted me in purchasing a new build in Chinatown earlier this year. Shawn impressed me with his knowledge of the Vancouver real estate market and his in-depth understanding of pricing and property value. Shawn is completely dedicated to both his work and his clients. I could not be any happier with his service and I would definitely recommend him to anyone looking to buy or sell a property.
My home search in Vancouver started out slow. I was working with an agent before Shawn and saw close to 50 properties, but none of them were making me happy. Ready to give up, I was referred to Shawn and almost immediately he showed me two properties that I loved. I put offers on both and ended up getting the better of the two. I am very happy with what Shawn found for me and plan to keep in for years to come. I would recommend Shawn to anyone wanting a Realtor who knows what they are talking about. He listens well, and really goes the extra mile to understand your wants and needs before setting out on a property search.
After a divorce forced to sell both my properties for financial and emotional reasons, Shawn not only went above and beyond selling them both (one at above asking price) he also provided a kind heart and shoulder to lean on during the whole process. I like to think that Shawn Brown not only helped me find my new residence, but he also had the foresight and understanding to help me reach a place of happiness. Shawn Brown brokered a deal on a new start and new beginning for me, for that reason Shawn Brown will always be my realtor. I recommend him without hesitation to friends and family. I appreciated his weekly updates on my property, my building and the local market. I truly feel he presented me with well researched information to help me make informed decisions.
I’ve had the opportunity to work with Shawn on number of occasions. From firsthand experience, I found Shawn to be very professional, diligent, and courteous. Shawn brings a long-term prospective to the transactions he is involved with and strives to bring value to his clients during each step of the process. I appreciate that Shawn does not just try to “get the sale”, but works with clients to ensure they are making the correct long term financial decision. Shawn understands the real estate market and is prepared to guide his clients every step of the way!
Shawn goes above and beyond. He initially helped me find and buy an amazing condo that I lived in for almost 4 years now, and I wouldn’t have asked for anyone else to help me with selling it. From personally helping me move my boxes to helping me choose paint colours and make important staging decisions, Shawn was very helpful, knowledgeable and efficient. Shawn really put my needs, concerns and wants first. Once on the market, we had an offer within hours! It was a very painless experience, and I highly recommend Shawn to any potential buyers or sellers.
I had worked with Shawn on the purchase of my East Vancouver condo several years ago. When it came time to sell, I wanted to work with Shawn again because the first experience was a positive one. He did an awesome job of pricing it and marketing it to maximize traffic. His pricing and negotiating strategy also worked perfectly – we broke a record in the building and I was really happy with what he sold it for and what I made on this investment with Shawn. I would recommend Shawn both for buyers and sellers based on my experiences. He knows what he’s doing and what he’s talking about.
Shawn was incredible to work with – I highly recommend him to anyone looking to buy or sell. I was a first-time home buyer and had been looking for about seven months and had been unsuccessful in an offer going through. After working with Shawn for less than a month I bought an amazing one bedroom apartment for UNDER asking price. He is so knowledgeable about the Vancouver real estate market and one of the hardest working people I’ve ever met. I look forward to working with him again in the future.
I had been trying to sell my condo for months with no success. I was referred to Shawn and quickly things changed. He refreshed my home with skill, his marketing was fantastic and high-end, and he was communicative and kept me abreast about what was going on with my listing. After just two weeks he had it sold – and for a good price!
Shawn helped us both sell our condo and buy a new one. He really goes above and beyond what most realtors do. Shawn helped us with suggestions of what to do before listing and helped us to stage. He also cared about finding us a property that actually met what we wanted, and then helped us get it in a very quick seller’s market. I would easily recommend him to anyone looking for a realtor.
We had been struggling to sell our home for three months, and we were getting virtually no showings at all. Our close friends recommended we try Shawn. He had a detailed plan and enthusiasm that we hadn’t seen before. He re-marketed the listing completely and instantly we started getting way more traffic than we had before. Within 3 weeks Shawn had successfully sold our home.
Shawn worked as our Buyer’s Agent for the purchase of our Yaletown townhouse. Because the market at the time was so hot, it was very difficult for buyers to secure a good listing. Shawn deftly navigated the multiple offer process with an intelligent strategy that involved more than simply advising us to throw more money at the sellers. As a result of Shawn’s expertise, he secured that townhouse for us and we are very happy with that purchase. Shawn is fun to work with, aggressive, and very knowledgeable. Once he gets the bit between his teeth he is truly 100% dedicated to your deal. I would recommend him to anyone.
Working with Shawn is working with a friend. He doesn’t pressure you into anything you’re not comfortable with, listens to you, coaches you and gives you the guidance and advice that you need to make a wise and informed decision regarding your home. Shawn worked tirelessly, using different ways of marketing my home in a weak market – he never stopped trying . He believed more than I did that my home would sell, and ended up being right. I would recommend Shawn to anyone who is looking to list or buy, as he will go above and beyond the expectations of an agent. He’s more than just a Realtor – he’s a friend to all of his clients.
I engaged Shawn Brown to list and sell my downtown penthouse loft as well as to facilitate my purchase of a West End condo. Shawn went above and beyond to get my loft ready for listing by helping to stage it for showings; his efforts made a big difference in how the space photographed and showed, especially through his cutting-edge marketing strategy. He worked day and night arranging showings and following up with realtors to get their feedback. In the end, his hard work paid off – he negotiated a great selling price. Shawn used his negotiating skills again for me in the purchase of a West End condo. I got the condo I wanted for the price I wanted to pay. I have no hesitation in recommending Shawn to anyone who is looking to buy or sell a property because he delivers excellent results.
Recently, we sought to sell our seven year old home in the West End of Vancouver. We didn’t have a realtor for the purchase that we had just made, so I went through the list of dozens of realtors that we had met while visiting properties during our three month long search. Shawn Brown stood out in my mind from that one meeting. He made a terrific impression as a thorough, conscientious and knowledgeable realtor about his client’s property. We then included him in interviews with three different realtors that we conducted to determine whom we would hire to list our home for sale. Shawn did by far the most comprehensive and detailed “pitch” for our business, even though he had only met us once. We hired him, and we were not disappointed in the least. Shawn provides a full package service that is well worth the fee since it included a video and professional photography, online advertising, gorgeous brochures, as well as staging assistance. He conducted more than 20 separate appointments to show our property prior to the two days of open houses, at which a further 60 groups or more were shown through our home. Shawn was available at all times to show the property in order to maximize its exposure on the market, and accommodated our scheduling needs. In short summary, we sold over asking, for the exact price that we had wished to receive. So, I’d strongly and unreservedly recommend Shawn as your choice for a real estate agent in Vancouver, BC. Thanks again Shawn.
Shawn goes above and beyond. He initially helped me find and buy an amazing condo that I lived in for almost 4 years now, and I wouldn’t have asked for anyone else to help me with selling it. From personally helping me move my boxes to helping me choose paint colours and make important staging decisions, Shawn was very helpful, knowledgeable and efficient. Shawn really put my needs, concerns and wants first. Once on the market, we had an offer within hours! It was a very painless experience, and I highly recommend Shawn to any potential buyers or sellers.
Shawn helped us in our search for our ideal condo, paying attention to our specific needs and preferences. When we found the right place, he was excellent in securing our offer and getting things settled in this hot Vancouver market. He then sold our current place within 5 days for above asking price! He did more than what was expected to make sure we get the best deal. Shawn is very efficient, professional and extremely knowledgeable of the Vancouver property market. He is our realtor for life!
We have worked with Shawn twice, first on the buying end and recently on the selling end. In both instances, he navigated the entire real estate process with confidence, competence and a level head. The comfort this provided us cannot be overstated. From initial consultation through final sale, Shawn was prepared, organized, proactive, knowledgeable and professional. He seamlessly coordinated the work of cleaning crew, handyman, photographer and videographer over a two day period, and their work resulted in a beautiful marketing package that likely played no small role in the sale of our condo (48 hours, multiple offers, 14% above list price). We genuinely felt that Shawn was profoundly devoted to us as his clients. He always answered his phone, which when coupled with excellent communication skills, kept us informed of the ins and outs of the selling process and where we were within it at any given time. We will definitely work with Shawn again. In fact, I wish he was also a lawyer, accountant, financial planner and GP.
I found Shawn through calling on one of his listings. Right off the bat, Shawn listened to what my needs and wants were. He asked a lot of questions and and he sounded like a nice person during that initial phone meeting. He then set up a property tour for us for when we visited from the Island. Shawn presented us with good options and he was also clearly honest in his opinions of each property after we left the viewing. I appreciated his honesty and could tell that he really cared about making us happy and that we get the absolute best possible value with our purchase. In the end, we bought a beautiful corner suite with fantastic views in a newer building in the Brentwood area. We are pleased with the choice we made. We would recommend Shawn to anyone we know needing help with their real estate goals.
Shawn assisted us in purchasing a couple investment properties downtown Vancouver. We found him to be knowledgable and to have a good grasp on the different buildings and the different neighbourhoods within each area. These properties were subsequently renovated and Shawn stepped in on many occasions to consult on the projects to to watch out for our best interests. We found Shawn to be skillful and caring in his approach to property searching and property evaluating. I would recommend Shawn to anyone looking to buy an investment property. He has plenty of experience doing this and value to finding these opportunities.
I recently worked with Shawn to sell an investment property in Chinatown. Despite the market uncertainties due to COVID-19, Shawn felt that he could still get the condo sold in a timely fashion for strong sale price. Shawn had the property professionally cleaned, paint touched up, and had it beautifully staged. His marketing was very strong: awesome photos, floor plan, and a video that offered a lot of additional value. At a time where sales volume had slowed significantly, Shawn had the property sold in 3 weeks for a fair price that I was really happy with. I was very pleased with the results, and the whole process. I would definitely recommend Shawn as an awesome downtown Vancouver listing agent!
I’ve used Shawn to sell two very different properties, as well as to buy two properties. On the listing side, Shawn proved to be uniquely skilled and willing to work hard. In both cases, he invested substantial time and resources into preparing my homes to show beautifully. He transferred both of them into show-home quality listings. This included coordinating various changes and updates and consulting with trades people and stagers. His marketing team did a fantastic job of showing off the properties and each sold very successfully for prices that exceeded my expectations. On the buy side, Shawn helped us to get a special property in Kits that turned into a bidding war. Shawn worked very hard to persuade the seller to accept our offer based on things that were outside of the offer price. I have have had great experiences with Shawn and feel good recommending him to any of my friends.
After reviewing a recent successful sale in our building, we reached out to Steven to help prepare and get our family condo sold. Steven came prepared, and offered a plan to fully stage and market our vacant property. We had some hesitations if staging was necessary, but he provided us examples of his teams custom staging, and proof of the results to back it up. We decided to proceed, and he took care of every aspect from there out. The stage was incredibly well done, thoughtful and proved extremely effective, resulting in an offer way over our list price! We highly recommend Steven and his team to anyone who is looking to out of the box results and service!
We worked with Steven Forlin for our move from Langley this summer. He was professional, always on time or early and did an amazing job preparing our listing within 48 hours of my request to put it on the market. We sold in less than 3 weeks in August! Steven made sure our move out clean was taken care of and he was there as we filled our moving truck too. I would definitely recommend working with Steven.
My husband and I were referred to Shawn by good friends of ours. We were looking to buy a larger townhouse in Queensborough and also had to sell the one we owned in the same area in order to buy. The tricky part was that the townhouse we wanted was sought after at the time, yet we had to sell in order to buy. Shawn managed to firstly get us the townhouse we wanted despite the competition. He carried out several strategies to make this happen. Once this step was accomplished, he skillfully assisted us in preparing our existing property, and then he marketed it well and got it sold quickly, with the closing dates we needed. In the end, it all went smoothly. We are now working with Shawn again on our next real estate plan – Shawn is our ‘forever’ real estate agent!
We recently used Shawn for our third real estate transaction. We have thus far bought, sold, and bought again using Shawn. We love working with Shawn. On the list side, he knows exactly what needs to be done to accomplish an excellent result. We were very pleased with him when we sold. Each time we bought, we found Shawn to be a good listener and to have a good grasp on what we were looking for. With the second place we bought, we were not the only people offering on the property. Shawn proved to be very skillful when it came to negotiating and we managed to ‘win’ the bidding war without having to pay the highest price. Shawn is an expert in his field and we plan to continue our relationship with him for years and years to come.
This past summer, my brother and I hired the West Haven Group to sell a townhouse we owned in Kits. From the outset, I found the team to be very thorough and they had detailed, intelligent answers to all questions that came up. The team was available, and there were never any issues with communication. They took care of a flooring repair for us, which turned into replacing all the flooring on the main level. They used this as an opportunity to modernize the space. The work that as done achieved that goal and the workmanship was strong. They then performed a customized stage using one of their partners, as well as some of their own inventory. The result was fabulous – looked very elevated and appropriate for the property type. The sale took many showings as the layout wasn’t great for many buyers. However, the team persisted and ended up generating two offers for us to work with. The property got sold, as the closing was seamless. I would recommend them as a very skilled Vancouver real estate team.
I used Shawn to sell my condo in Chinatown. He did such a great job preparing the listing for sale: he carried out partial staging, re-arranged things, and what he did made the place look awesome! His marketing materials were very professional. He managed to put two buyers against each other and using that negotiating power broke a sales record in the building at the time. I was so pleased with the outcome and appreciate his diligence and how detail-oriented he was. I would absolutely recommend or refer Shawn whenever possible!
Our family had used Shawn to purchase a house and again to purchase a condo, so when it came time to sell the condo, we used Shawn again. Shawn did a fantastic job of preparing the condo. He instructed my daughter, who lived in the condo, exactly what to do to prepare. He also recommended minor upgrades including a change of paint colour and he provided us with the colour to use. His recommendations worked very well: the space felt larger and brighter and newer. I was a little nervous about the staging at first, but Shawn reassured us. His marketing package was top notch – the place showed beautifully. It had that ‘perfect’ look that buyers love! Once the listing went active, it immediately received two offers and was sold instantly. I would recommend Shawn to anyone who is looking for an excellent buying or listing agent in the Vancouver area.
If anyone is looking for a realtor I CANNOT speak highly enough of Steven Forlin and the West Haven Group. Melissa and I decided landlord life was not for us. Steven refreshed our property, put together a fantastic listing and sold the property within 72 hours, over asking price. He delivered on every promise he made and took care of all of the details of getting the property ready to list. Super happy with his service!
I worked with the West Haven Group recently to sell a unique loft property. The team planned and executed a totally customized stage for the home, which helped to fully activate and maximize the impact of the space. They carried out some unique marketing that also further helped to demonstrate to the market that the property was special. The exposure and reach they invested in to achieve was impressive. We were really pleased with the effort they expended. It ended up being a tricky market to navigate with COVID happening, but as a team we persisted and worked hard to take the sale to the finish line. I would definitely recommend the West Haven Group because the team demonstrates a strong attention to detail, and brings strong value to the sale and transaction. I definitely feel like they are experts in their field.
As we began to look at houses in Vancouver, one of our friends referred us to Steven, who had just helped them find their new home. After meeting, we decided to start our search with him and we cast a wide net in several neighbourhoods of Vancouver. Throughout the process he was always upfront about true market value of each home, as we found ourselves in the midst of a handful of bidding wars on fixer-upper homes, that could have quickly gotten out of hand. We never felt pressured to offer more than we felt the home was worth, and Steven’s design and renovation background was very helpful and effective in analyzing a properties updates or upcoming repair needs. In the end, we were able to happily secure a home that checked off our boxes and that we can customize to fit our lifestyle. We have already recommended Steven to our friends, and highly suggest anyone else use him too!
