This policy explains how West Haven Group (“we”, “us”) collects, uses and protects personal information through this website. We follow British Columbia’s Personal Information Protection Act and other privacy laws that apply to us.
Information we collect
We collect information you choose to give us, such as your name, email address, phone number and the details of your enquiry when you fill in a form, sign up for updates or contact us directly.
Like most websites, we also collect basic technical information automatically, such as your browser type, device, the pages you visit and how you arrived at the site. Some of this is collected through cookies.
How we use it
- To respond to your enquiry and provide real estate services you request
- To send you listings, market updates or newsletters you have signed up for
- To understand how the site is used and improve it
- To meet our legal and regulatory obligations as real estate professionals
We do not sell your personal information.
Sharing your information
We only share personal information when it is needed to provide our services or required by law. This may include our brokerage, service providers who help us run this website and our communications (such as hosting, email and analytics providers), and other parties involved in a real estate transaction with your consent.
Cookies and analytics
We use cookies and similar tools to remember preferences and measure site traffic. You can block or delete cookies in your browser settings, although some parts of the site may not work as intended.
Email updates
If you subscribe to updates, you can unsubscribe at any time using the link in any email or by contacting us.
Keeping your information safe
We use reasonable safeguards to protect personal information and keep it only as long as we need it for the purposes above or as required by law.
Your choices
You can ask to see or correct the personal information we hold about you, or withdraw your consent to how we use it, by contacting us at [email protected] or [email protected].
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last changed.